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Embedded supply chain and measuring using consumer experience KPIs

  • Post author:Bogdan Ciocoiu
  • Post published:06/11/2020
  • Post category:Continuous improvement and perpetual renewal
Embedded supply chain and user focused performance metrics

Embedding the supply chain into the host organisation through enabling technology, and measuring its performance using non-financial metrics and KPIs focused on consumer experience, is recognised to be the way forward to gain sustainable competitive advantage.

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Tags: consumers, KPI, performance, supply chain

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  • In need for performance improvement plans and strategies
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